Servant leadership is a buzz-term used a lot in leadership circles- books, conferences, talks, etc. Someone recently said to me, "I don't understand what servant leadership means. How can a servant be a leader? That makes no sense!"

It's true, I think. Servant leadership can be a nebulous concept and sound fluffy. Here's a quick attempt to put some teeth to it:
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The classic story in the gospels told about Jesus that exemplifies his life as a servant leader, comes from the gospel of John, in chapter 13. It's where he takes the initiative to wash the feet of his disciples, a humiliating act that only servants or slaves would perform. There's no slave present, and typically the lowest person on the social status ladder would be obligated to wash the feet of the other guests. Even though he's clearly in charge as a respected rabbi, Jesus shocks the dinner party and does the unthinkable. Here's what he says as he wraps up:

"I have set you an example that you should do as I have done for you. Very truly I tell you, no servant is greater than his master, nor is a messenger greater than the one who sent him."


That's what servant leadership looks like. It's those moments when you're presented with a difficult choice, and although everything inside says, "I shouldn't have to do that!" (I have a college degree! I was the head of my sorority! This is an unpaid internship!), you do it anyways. 

I'm sure Jesus could have easily gotten away with not washing the feet. But what a powerful example he made. True leaders who influence towards the greater good don't hide behind their positions. They don't operate from ego or power or coercion. They anticipate needs of others. They raise their hands on Friday afternoons to complete the weekend project. They bring in coffee for their teammates. They run to make copies. They ask what else they can do to help. 

True servant leadership always pushes past the "Why should I?" feeling and into the space that challenges the ego of others. And, true servant leadership comes from a servant heart- not from a strategy to be more influential but from a heart like Jesus'. A servant leader has the innate character to serve others. 

Where in your life do you need to raise your hand and go first?

 


Comments

John W
01/17/2012 08:20

This is a frequent topic, especially coming from leadership books and speakers who claim a 'faith based approach' to leadership. The concept does present some interesting challenges and it is important for new leaders to gain counsel and wisdom on when to be the 'servant' and when to take charge. Using the example of Jesus, notice that he doesn't ask the disciples to teach until they have proven their faithfulness.

You have identified the important element which has to do with the motivation of leadership. Do we as leaders demonstrate a willingness to serve or only command? If the work you ask others to do is beneath you, how does the person feel who is being asked to perform the task?

The approach I work toward and encourage my leaders to pursue follows the concept of; the higher I move in this organization, the more people I serve. I stop 'advancing' when I am no longer capable of serving more people.

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Scott
01/17/2012 11:03

Thanks for the comment, John. I'm imagining a graph, with a trend up and towards the right to show the advancement of serving as the number of people "under" you increases.

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